Dead aspire one

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Dead aspire one

Postby krizze » Wed Aug 06, 2008 4:36 pm

Got my A1 about a week ago, upgraded to 1gb extra memory the second day (and by doing so - voided my warranty), and it's been working sweet, until today. Well, actually, it did the same trick on me yesterday, but it woke up right after and worked fine.

The thing is: I get a black screen when I turn it on. The power-led is green, the fan is running, but nothing else. No harddrive activity, no luck on getting a picture on an external monitor via VGA, nothing! The first time it froze and went black was under heavy CPU-usage, but this time I was just surfing the web a bit, and listening to some music, and then, bam! Black screen, total lockup, but this time it didn't work afterwards :(

Oh, I also tried to remove the memory I put in, hoping that was causing the trouble, but no luck... Dead CPU maybe - I don't know, the only thing I do know is that I'll sure as hell won't get a new one from acer :(

Anyone else having the same experience?
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Re: Dead aspire one

Postby osdude » Wed Aug 06, 2008 11:18 pm

Try this...

Remove the battery and plug in the AC adapter and see if that makes a difference. It probably won't but it will eliminate other possible issues.

And call Acer, there were no seals I noticed, so I don't know why that would void the warranty, doesn't hurt to try eh?
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Re: Dead aspire one

Postby Kaos2K » Wed Aug 06, 2008 11:19 pm

krizze wrote:Got my A1 about a week ago, upgraded to 1gb extra memory the second day (and by doing so - voided my warranty), and it's been working sweet, until today. Well, actually, it did the same trick on me yesterday, but it woke up right after and worked fine.

The thing is: I get a black screen when I turn it on. The power-led is green, the fan is running, but nothing else. No harddrive activity, no luck on getting a picture on an external monitor via VGA, nothing! The first time it froze and went black was under heavy CPU-usage, but this time I was just surfing the web a bit, and listening to some music, and then, bam! Black screen, total lockup, but this time it didn't work afterwards :(

Oh, I also tried to remove the memory I put in, hoping that was causing the trouble, but no luck... Dead CPU maybe - I don't know, the only thing I do know is that I'll sure as hell won't get a new one from acer :(

Anyone else having the same experience?


Maybe a shortcut?
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Re: Dead aspire one

Postby krizze » Thu Aug 07, 2008 11:23 am

Already tried with only ac adapter - no luck. Even tried to disconnect the ssd, wlan card, etc - it's dead. Anyways, I asked for a return where I bought it, so I'll send it in, and hope they just give me a new one (who knows, I might get lucky). I miss my A1 :(
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Re: Dead aspire one

Postby harryone » Thu Aug 07, 2008 1:26 pm

I'm with you... I also bought my One a couple weeks ago and use it for less than 1 week. I get it work with windows xp and ewf, the performance is very good but there are some problems to show that the One is not as durable as regular laptop. First, the ssd happened to tell me there's no operating system and I just installed windows xp at work and bring it home, this happened twices... and then I was trying to setup the windows xp again at home last night. The screen went black and never turn back on again. So Sad... I was thinking to reset the bios by taking out the motherboard battery, but I don't want to break anything inside... I decided to return it! Good Luck for everyone using One!
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Re: Dead aspire one

Postby krizze » Thu Aug 07, 2008 4:04 pm

Tried to reset the battery too, no dice
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Re: Dead aspire one

Postby DarrenHD » Fri Aug 08, 2008 1:39 pm

Hi, the exact same thing happened to mine.

I upgraded the RAM, it worked fine for two days, then turned it on: black screen. Power LED comes on, it charges the battery...but just a black screen. The screen itself doesn't even light up and the machine doesn't seem to post. I took it back to the store I bought it from, they evaluated it for two days, called me back and said "It is in fact dead" (well, duh, of course it was!) Anwyay, they offered to give me a new replacement unit.

But at that point I told the store to just order me the 120GB version. It's not quite yet shipping in my area, but after the issues with the 8GB SSD in Windows I think I will be happier with the hard drive version.

I probably will see about buying an extended warranty, too...
Aspire One 120GB, Vista Ultimate, 1.5 GB ram, 2GB SD card for ReadyBoost (18MB/sec). Yes, it runs great!
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Re: Dead aspire one

Postby Kaos2K » Fri Aug 08, 2008 1:40 pm

DarrenHD wrote:Hi, the exact same thing happened to mine.

I upgraded the RAM, it worked fine for two days, then turned it on: black screen. Power LED comes on, it charges the battery...but just a black screen. The screen itself doesn't even light up and the machine doesn't seem to post. I took it back to the store I bought it from, they evaluated it for two days, called me back and said "It is in fact dead" (well, duh, of course it was!) Anwyay, they offered to give me a new replacement unit.

But at that point I told the store to just order me the 120GB version. It's not quite yet shipping in my area, but after the issues with the 8GB SSD in Windows I think I will be happier with the hard drive version.

I probably will see about buying an extended warranty, too...


What ram you installed? A Kingston 667Mhz dont you?
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Re: Dead aspire one

Postby DarrenHD » Fri Aug 08, 2008 5:29 pm

Yes Kingston 667MHz ram, and the ram worked fine. That was not the problem. The machine itself died 1.5 days after installing ram...

Darren
Aspire One 120GB, Vista Ultimate, 1.5 GB ram, 2GB SD card for ReadyBoost (18MB/sec). Yes, it runs great!
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Re: Dead aspire one

Postby Kaos2K » Fri Aug 08, 2008 5:55 pm

DarrenHD wrote:Yes Kingston 667MHz ram, and the ram worked fine. That was not the problem. The machine itself died 1.5 days after installing ram...

Darren


There are more people who used Kingston 667Mhz and 2 or 3 days later the Aspire One died... Coincidence?
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