Call Acer w/in 90 days for Recovery Discs

[Oberkanone]

Call Acer w/in 90 days of obtaining your One if you want to obtain Recovery Discs.
Acer phone number is 866-695-2237 for U.S. customers.

Acer tech. service told me they would send me Recovery Discs as I was within the 90 day software warranty and after 90 days software warranty SOP is to charge the customer for the discs.
Even if you think you will never need the discs, it is worth the time to call to get them at no cost.

[mcmasterp]

good call. I just ordered mine!

[mobile1]

Thanks Oberkanone for the tip. But perhaps too many of us are trying to follow up? I've been calling all evening and I get a message that they are having trouble with their system and won't I please call back later. Click.

[MiniDrivr]

Thanks Oberkanone for the tip. But perhaps too many of us are trying to follow up? I've been calling all evening and I get a message that they are having trouble with their system and won't I please call back later. Click.

I got that same message all weekend. Finally today was able to get through and order the discs. Took only a couple minutes once I got to a person.

[starsky]

I called last Thursday and received my discs this morning via FedEx (Monday). I guess they took care of the back order!

[ncc123]

Just called them. Once I corrected the Tech who at first insisted that I could burn disks with an external drive (I have the XP version, and you can't) he relented and promised me the disks.
Total time spent: about 5 mins.
Cool voice recognition at the Acer Tech site, synthesized voice gets more lifelike every year.

[nonford150]

Just got off the phone with Acer Support - th 90 day warrenty disc practice is no longer being done. You have to pay 19.95 for the disk.

[keerit]

I was told by the Acer CSR that they only send out recovery discs for the Linux models and not the XP models. Can anyone confirm?

[BR549]

Just got off the phone with Acer Support - th 90 day warrenty disc practice is no longer being done. You have to pay 19.95 for the disk.

After almost an hour on hold, I was told the same thing. That really chaps my hide!!

So, any iso downloads out there?

[hillsoft]

I got my recovery disks via Fedex today. I called on Wednesday last week and the lady I talked to sent them out no questions asked.

Sounds like the following day they changed their policy. Pretty stupid decision by Acer in my opinion.